Back to Home

Refund Policy

14-day money-back guarantee. Not happy with Kubebar? Contact us within 14 days of purchase for a full refund — no questions asked.

1. Try before you buy

Kubebar offers a free 14-day trial with all features unlocked. We encourage you to test the app on your own clusters before purchasing, so you know exactly what you are getting.

2. 14-day money-back guarantee

If you purchased a license and are not satisfied, you can request a full refund within 14 days of purchase. Simply email us at support@kubebar.app with your order details (the email address used at checkout or your Paddle order/receipt number). The corresponding license will be deactivated.

3. How refunds are processed

Purchases are handled by our reseller Paddle.com Market Limited (Merchant of Record). Approved refunds are issued by Paddle to your original payment method, typically within 5–10 business days. You may also contact Paddle directly via paddle.net regarding any charge.

4. Statutory right of withdrawal (EU)

As a consumer in the EU, you have a statutory 14-day right of withdrawal for digital products. Please note that this right may expire once the download/activation begins with your express consent. Our voluntary 14-day money-back guarantee above applies regardless and is at least as favourable to you.

5. Contact

Questions about a refund? Email support@kubebar.app.

Last updated: June 2026